City street crews are responsible for clearing more than 890 lane miles of streets in West Jordan. (That's more than the driving distance from Salt Lake City to San Diego!) Not all roads are the City's responsibility. Some are state roads maintained by the Utah Department of Transportation, including: 

  • Redwood Road

  • Bangerter Highway

  • 7000 South from the Jordan River to Redwood Road

  • 9000 South from the Jordan River to 5600 West 

  • U-111 from New Bingham Highway to the northern City border

  • Mountain View Corridor

  • New Bingham Highway from 7800 South to west of U-111

Our priority is to make all main roads passable for schools, hospitals, and fire stations. As long as the snow continues to fall, plows will focus on clearing the main roads. After the main roads are clear, plows will work on residential streets. Cul-de-sacs and dead-ends are the lowest priority. 

Please Wait 24 Hours After a Storm Before Calling

Please wait at least 24 hours after a storm ends to request plow service. Our drivers follow the priority plow route below for safety and efficiency. It's inefficient to pull drivers off the scheduled route to address individual complaints. Thank you for your patience.

City Street Priority Categories
  • Priority One: Arterial and major collector streets.

  • Priority Two: Subdivision collector streets.

  • Priority Three: All other residential through streets, (excluding cul-de-sacs).

  • Priority Four: Cul-de-sacs and other dead-end streets. 

If another storm hits before all streets have been cleared, the process starts over

from the beginning with the priority one streets.

No Street Parking During Winter Months

If there are cars parked on the streets, plows can't fully clear the roads and run the risk of hitting parked vehicles. City Ordinance 7-3-10 prohibits parking a vehicle or semitrailer on a street when it is snowing or snow is on the street from November 1 through April 30 of the following year. Violations can result in a citation. If left snowbound for more than 48 hours, the vehicle is subject to impound. Residents can also help by removing vehicles, trailers, and garbage cans from the street.


Residents' Responsibilities

State law prohibits residents, business owners, and/or contractors from depositing snow into public roads. Snow removed from sidewalks and driveways should be placed on lawn areas, park strip areas or on private property and NOT on public roads. This practice is dangerous and impedes the City's snow removal efforts.


The City has one main salt storage and a smaller, secondary salt storage, which have limited capacity. Salting operations to meet the demands of a major storm could consume this entire volume. Due to limited salt storage and delivery capacities, when more snow is predicted, salting may be halted to conserve salt.


Trails and Park System

Most paved trails are NOT cleared of snow. Trails are not salted.

Blocked Driveways

Snow accumulated on the plow blade has no place to go but in the road right-of-way, which includes driveway approaches. Many times, snowplowing forms snowdrifts across driveway approaches, which may create hardships for some residents. Unfortunately, the City possesses neither the personnel nor the equipment to clear the thousands of driveway approaches within the City; therefore, snow removal of driveway approaches is the resident's responsibility.

When clearing driveways, snow should be placed on the lawn or park strips, (do not cover fire hydrants). This will minimize snow accumulation in drive approach areas during snowplowing operations. Putting snow in the street can cause delays in snow removal as well as damage to personal property.


Property owners are responsible for keeping all sidewalks along their property clear and free of snow and ice. City crews are responsible for clearing sidewalks at public facilities such as the Municipal Buildings and Parks.

Fire Hydrants

During the winter season, it is very important to remove the snow from around a fire hydrant. If there is a fire hydrant in front of a resident's home, it is their responsibility to keep it clear of all snow.


In most cases, damage occurs to the mailbox during the plowing process because aged posts or improperly mounted boxes are unable to withstand the rigors of the winter plowing season. The City will replace the mailbox and/or post if it is physically struck and damaged by a snowplow. The City is not responsible for repairs from damage due to snow removal. Call 801-569-5147 to file a claim.

Snow Removal Policy
Snow Removal Priority Map

Frequently Asked Questions


My street has a chronic problem with street parking. Do these areas get reported?

Yes. The drivers do report areas that are chronic problems. We also have information that the Police Department, Code Enforcement, and Plow Drivers hand out to help educate.

The plows blocked my driveway with snow. Can the City remove this snow for me?

Unfortunately, the City does not have the resources to clear the snow in front of driveways. The best way to avoid this is to keep streets clear of cars, trash cans (on non-pickup days), and basketball stands. This is extremely important for cul-de-sacs and half circles since driveways take up a large portion of the curb.


My neighbors park on the street all the time and never get a ticket. Why haven't police ticketed them?

Our primary goal is not to make money. It’s to gain compliance so that the plows can safely and efficiently clear the roads. Officers try to educate and can issue a warning, a citation or as a last resort, have the vehicle towed. Also, keep in mind that when storms are at their worst, traffic accidents are also very likely. Accidents are a higher priority than parking tickets and officers respond to the accidents first. If there is a problem, please call the non-emergency dispatch number to report it, 801-840-4000. You can also email



Will the plow enter my street even with cars parked on the street?

While some streets can still be plowed with cars on the street, many plow drivers will wait until the street is cleared to avoid damaging parked cars as well as their own equipment. We recommend residents work with their neighbors to ensure everybody is informed of local laws and the benefits of keeping the streets clear.


The forecast says there's snow. Why don't the plow drivers salt the roads before the storm comes?

The primary reason the City does not pre-salt the streets is due to lack of budget. Additionally, pre-salted roads do not always prevent snow accumulation. Salt is also used sparingly and on an as-needed basis to reduce the harmful side effects.


Questions? Please call 801-569-5700 or submit the following form:

Contact Us
Utility Maintenance
7960 South 4000 West
West Jordan, UT 84088

(excluding all state and federal holidays)

7 a.m.- 4:30 p.m.