Welcome to West Jordan
New to the city? Our one-stop hub is here to help you settle in. Learn about your utilities, discover local events, explore parks and reservable spaces, and find the right contacts—from Fire and Police to City Council members and the Mayor. Everything you need to feel at home in West Jordan is just a click away!
Utilities
Welcome to West Jordan! Whether you’re buying, renting, or selling a home, we’re here to help you get your utilities set up and manage your service smoothly.
Buying a Home
When you purchase a home in West Jordan, you’ll need to complete a Utility Application to set up your city services.
West Jordan Utility Application
Renting a Home
Utility accounts in West Jordan must remain in the property owner’s name.
It is the owner or property manager’s responsibility to provide billing information to tenants.
The homeowner is responsible for any outstanding balances on the account.
If you are renting out your property, please complete the Tenant Bill Request Form to have a courtesy copy of the bill sent to your tenant.
West Jordan Tenant Courtesy Billing Request
Once processed, tenants will receive a copy of the bill in their name while the account remains in the homeowner’s name.
Tenants are able to pay online through the Tenant Payment Portal
If you are going to have a management company take care of your rental property, please complete the Property Management Authorization Form.
Selling a Home
Notify Customer Service
Contact West Jordan Customer Service (801-569-5000) and provide your closing date along with your forwarding address.
Final Meter Reading
The Water Department will read your meter to calculate your final utility charges.
Account Closure
Once payment is received from the title company, your utility account will be officially closed.
Final Bill or Refund
You will receive either a final bill or a refund check by mail at your forwarding address.
Services Provided
West Jordan City provides the following utilities and services:
– Water
– Sewer
– Garbage
– Street Lights
– Storm Drains
Note: Some areas within West Jordan may not receive all services.
Other services may be provided by:
– Kearns Improvement District
– Wasatch Front Waste & Recycling District
Other Utility Providers
Please contact the following companies directly for additional utilities:
Electricity: Rocky Mountain Power
Natural Gas: Enbridge
Billing Information
There are several options available to pay your bill.
– Sign In – Homeowners can manage their accounts online by creating an Invoice Cloud Account.
– Account Search – Homeowners can locate accounts online with Account number and Customer ID.
– Pay by Automated Phone System – 801-569-5000 – Option #1
– Mail – Check or Money order to 8000 S. Redwood Rd, West Jordan, UT 84088
– In Person – Come to West Jordan City Hall located at 8000 S. Redwood Rd
West Jordan also offers a convenient Equal Payment Plan after you have 12 months of billing history at your new address.
Delinquent Accounts & Service Disconnection
Water service may be disconnected for accounts that:
Have a delinquent balance for more than two (2) consecutive billing periods.
Garbage only service may by disconnected for accounts that:
Owe $125.00 or more.
To restore service:
Pay a $100 service fee.
Bring the account current.
Events Calendar
West Jordan has lots of exciting events year round. Whether its enjoying the sounds of local musicians at our First Friday event, grabbing some delicious treats at our Food Truck Tuesday, or wanting to have a one on one chat with the Mayor you can find all of our different events through our Events Calendar here: West Jordan Events Calendar.
Parks
West Jordan has over 50 unique parks all across the city.
West Jordan’s outdoor reservation system runs from April 1st to the second Saturday in October.
Reservations for each calendar year can be made beginning January 2nd.
To find a park near you visit our Parks Map.
To find parks within West Jordan visit: Parks and Trails Locator
Reserve a Pavilion, Meeting Room, or Building
West Jordan offers a variety of different venues for reservation.
Want to reserve a space at the new Canyon View Credit Union Community and Arts Center or the historic Pioneer Hall for your upcoming celebration?
What about a pavilion at one of our amazing parks for a fun event with the family? Reserve your spot today: West Jordan Reservations.
Pioneer Hall reservations can be made 365 days in advance.
Police
West Jordan is home to one of the safest communities in Utah thanks to the efforts of our Police Department and Police Chief Jeremy Robertson.
Our Police Department is located on 8040 S. Redwood Road West Jordan, UT 84088.
For any non-emergency situation call 801-840-4000.
In case of an emergency call 911.
For any other inquiry email: police@westjordan.utah.gov.
For safety tips and community outreach events visit our Instagram at westjordanpd.
To request a police record visit: West Jordan Records Request
To see any other service offered by West Jordan Police visit: Services and Support.
Fire
The West Jordan Fire Department prides itself on its professional and efficient service to protect residents from fire, medical, and other risks to life and property. Led by Fire Chief, Derek Maxfield, the Fire Department has been serving West Jordan residents for over 25 years.
Find the nearest fire station to you.
- Station #52 (7950 S Redwood Rd)
- Headquarters/Station #53 (7602 S Jordan Landing Blvd.)
- Station #54 (9351 S Hawley Park Rd.)
- Station #55 (7750 S 6400 W)
For any non-emergency situation call: 801-840-4000
In case of an emergency call: 911
To reach our Fire Administration call: 801-260-7300
Want to learn CPR, have a child interested in becoming a firefighter, or a teen looking for a front row seat to the real deal. Register for classes today: West Jordan Community Courses.
Council Members
Find your City Councilmember using our interactive map.
Mayor
Meet with the Mayor:
Phone: 801-569-5100
Email: mayor@westjordan.utah.gov
Complete the Mayor contact form to schedule an appointment.
City Communications
Sign up for our newsletter to stay up to date with everything happening around West Jordan.
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Communicate with Jojo!
Questions? Contact Us!
Privacy Notice: The personal data being collected is included in a public record as defined under Utah Code 63G-2-301 and may be available to the public as provided in Utah Code 63G-2-201. Prior to making a record available to the public, the City of West Jordan redacts private, protected, or controlled information as defined in Utah Code 63G-2-302, 304, and 305. For more information, please contact the City’s Data Privacy Officer, Tangee Sloan – tangee.sloan@westjordan.utah.gov
West Jordan City Privacy Policy
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City of West Jordan
801-569-5000
