Utility Hardship Program

The Utility Hardship Program is a voluntary program to help low-income individuals and families with their utility bills. 100% of your donations are placed into a fund that is exclusively used for low-income utility assistance in West Jordan.

Donating to the Program

You can donate to the program any time you pay your utility bill online. The option to donate is found within the checkout process when you pay your utility bill. You can donate $5.00, $10.00, or round your bill up to the nearest dollar and add $1.00.

Applying for Assistance

If you are experiencing a short-term need for payment assistance, you can contact Utah Community Action to apply for aid. This financial assistance will be used to assist you with your West Jordan utility bill. Priority for appointments is given to those who have received a service disconnect notice or whose utility service is currently disconnected.

Qualifying for Assistance:

  • Utility Hardship Funds are only available to West Jordan City residents.
  • The household must have gross income under 150% of the federal poverty guidelines, have suffered a life-changing event, or have experienced a significant reduction in income.

Utility Hardship Program Rules:

  • Assistance is limited to $300.
  • Participants are limited to assistance once per year.
  • Payments will be sent directly to West Jordan City.

Utah Community Action:

1307 S 900 W
Salt Lake City, UT 84104

Other Assistance

If you do not meet the qualifications to receive help through West Jordan’s Utility Hardship Program, Utah Community Action has many programs available to help Salt Lake County residents. Please take the time to call or fill out an application for assistance online and they may direct you to other community resources.

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