January 2022

Happy New Year! May 2022 brings you and your loved ones much joy and happiness. With every new year, comes new resolutions. My focus for 2022 is great customer service and open communication for residents in our fantastic city. As the city continues to provide tremendous customer service, service problems are solved, and work moves forward.

Since I took office two years ago, I’ve implemented some new ways to communicate with residents and connect them with city staff. Last year our city was named the third-largest city in Utah. To keep up with our growing population, found additional ways to communicate. The upgrades in communication and customer service I have applied include:

• A new city website that is much easier to navigate and is mobile friendly
• A resident texting service which allows residents to text in a single word inquiry and receive a response.
• Added additional customer service staff.

These new resources are going to be particularly important as City Hall undergoes construction this year. While things may look a little different for a while, everything that was accessible before will still be accessible during the construction.

Of course, you may still email me at mayor@westjordan.utah.gov or call my office at 801-569-5100 or make a personal visit appointment.

In this month’s edition of the West Jordan Journal, you will find an article describing details of the renovation. We will continue to keep you informed of changes and updates. We look forward to making these much-needed upgrades to our City Hall to increase efficacies and reduce costs.

Sincerely,

Mayor Dirk Burton